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Bank Residential Support Worker   

Flexible Bank Opportunities

Zero Hour Contract | 
Flexible Shifts
Staines upon Thames

Are you looking for flexible work supporting children and young people within a safe, nurturing residential home?

As a Bank Residential Support Worker at Sanctuary 16, you will provide additional staffing cover when required. You may work day shifts, late shifts, waking nights, weekends and bank holidays, depending on your availability and the needs of the home.

About the Role

As a Bank Residential Support Worker, you will join our staffing team and provide cover during planned absences, annual leave, training, sickness or periods of increased need.

You will support children and young people with their daily routines, education, activities and personal development while helping to maintain a safe, stable and nurturing home.

Bank work is offered according to the needs of the service, and you can accept available shifts that suit your availability. Hours are not guaranteed.

What will I be doing?

• Build positive, professional relationships with children and young people.

• Support daily routines, education, activities and independence skills.

• Provide consistent, nurturing and trauma-informed care.

• Follow individual care plans, placement plans and risk assessments.

• Maintain accurate daily records and complete required documentation.

• Safeguard young people and report concerns appropriately.

• Support positive behaviour using approved, child-centred approaches.

• Work effectively with permanent staff, families and other professionals.

• Take part in shift handovers and follow Sanctuary 16’s policies and procedures.

What We're Looking For

You do not need to already hold the Level 3 Diploma for Residential Childcare. However, you must have experience in social care working with children or young people, with transferable skills you can bring to the role, and be willing to develop your professional practice.

You will need to:

• Have relevant experience supporting or working with children or young people.

• Be caring, reliable, resilient and professionally accountable.

• Be able to respond flexibly to available shifts.

• Communicate effectively and work well as part of a team.

• Be aged 23 or over.

• Have the right to work in the UK.

• Provide a complete employment history, explanations for any gaps and satisfactory references.

• Be willing to undergo an Enhanced DBS check and Sanctuary 16’s safer-recruitment process.

• A Level 3 Diploma in Residential Childcare is welcome but not required for bank roles.

Experience we welcome

• Children’s homes, supported accommodation or foster care.

• Youth work, mentoring or community projects with young people.

• Schools, pupil referral units or education support roles.

• Early help, family support or youth justice services.

• Other social care roles working with children or young people.

• Good safeguarding awareness and an understanding of trauma informed care.

• Calm, consistent communication when a young person is distressed.

• Accurate record keeping and strong teamwork across shifts.

• Reliability, resilience and clear professional boundaries.

• A genuine commitment to improving outcomes for children.


If your experience is in a related setting, tell us about it in your application and we will look at the transferable skills you bring.
 

Pay, Hours & Shifts

Contract: Zero-Hour Bank Contract
Hours: Flexible, according to the needs of the service
Day and late shift rate: £13.25 per hour
Waking night rate: £14.50 per hour

Available shifts may include:

• Day shifts: 8:00am–5:00pm

• Late shifts: 4:30pm–11:00pm

• Waking nights: 10:30pm–8:30am

• Weekends and bank holidays

Bank shifts are offered according to service needs, and hours are not guaranteed.

What We Offer 

• Flexible shifts that can fit around your other commitments.

• Fully paid mandatory training and ongoing professional development.

• Access to confidential counselling through our partner counselling agency.

• High-quality reflective supervision and support from the management team.

• Free onsite parking and a comfortable, casual dress code.

• Family-style meals while working in the home, with food costs covered.

• Blue Light Card fee reimbursement.

• Quarterly team-building activities and employee recognition rewards.

• Opportunities to develop your experience within residential childcare.

• The opportunity to apply for permanent roles as Sanctuary 16 grows.

Safer Recruitment 

Sanctuary 16 is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to our safer recruitment procedures.

This includes an Enhanced DBS check, satisfactory references, verification of identity and right to work, a full employment history with any gaps explored, and other pre-employment checks appropriate to the role.

An offer of employment will be subject to satisfactory completion of the required pre-employment checks.

Apply Now

Bank

Ready to Apply?

If you have experience supporting children or young people and are looking for flexible bank work within residential childcare, we would like to hear from you.

Please complete our application form and screening questions. This will help us understand your experience, qualifications, availability and suitability before progressing you to the next stage of our recruitment process.

Are you aged 23 & over?
Yes
No
Do you have the right to work in the UK without sponsorship?
Yes
No
Do you have previous experience supporting or working with children or young people?
Yes
No
What is your current Level 3 Residential Childcare qualification status?
I already hold the Level 3 Diploma for Residential Childcare or an equivalent qualification
I am currently working towards the qualification
I do not currently hold the qualification but I am willing to enrol and work towards it
Do you understand that this is a zero hour bank contract and that working hours are not guaranteed?
Yes
No
Which shifts are you available to work? Please select all that apply.
Are you able to reliably travel to our children’s home in Staines upon Thames for your scheduled shifts?
Yes
No
Are you willing to undergo an Enhanced DBS check and Sanctuary 16’s safer recruitment process?
Yes
No
If your application progresses, can you provide a full employment history, explain any gaps in employment and provide satisfactory references, including your most recent employer?
Yes
No

Sanctuary 16 Ltd

Registered with Ofsted | URN 2878198

Stabilise | Strengthen | Transition
020 7164 6062
Sanctuary 16 is an Ofsted registered children’s home provider, operating in accordance with the Children’s Homes (England) Regulations 2015 and the Quality Standards, alongside current safeguarding guidance and local safeguarding procedures. Our homes are based across Surrey. To make a complaint or raise a whistleblowing concern, email info@sanctuary16.co.uk. You can also contact Ofsted on 0300 123 1231.
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